Privacy Policy | DigestivEaz.Com

Who we are and what this policy covers

DigestivEaz ("we", "us", "our") publishes plain-English guides about gut and digestive health. This policy explains what information we collect when you visit https://digestiveeaz.com (the "Site"), why we collect it, how long we keep it, and the choices you have about it.

It covers this website and the emails we send if you ask us to. It does not cover other sites we link out to. We link to research, health bodies and source material constantly — that is how we work — but once you follow a link you are on someone else's site, under someone else's policy. It is worth reading theirs.

One thing to say up front, because it shapes everything below: we don't sell supplements, we don't run ads, and we don't sell your personal information. That means we have very little commercial reason to collect data about you, and we have tried to keep our practices boring accordingly.

Information you give us

You can read every word on this Site without telling us anything. The only information we hold is what you choose to hand over:

Your email address, if you subscribe to our newsletter. We use it to send you the newsletter. That is all it is for.
What you put in the contact form — your name, your email address and your message. If you tell us about a symptom or a health situation while asking a question, that detail sits in your message; we would rather you shared no more than you need to.

Please don't send us medical records, test results or anything else sensitive. We are writers and researchers, not your doctor, and we are not set up to hold clinical information about anyone.

Information collected automatically

Like almost every website, ours records some technical information as pages are served:

Your IP address, which may be truncated or anonymised before we ever see it.
Your browser type, operating system and rough device category.
Which pages you viewed, and when.
The referring page or search that sent you here.
Approximate location, at country or region level — never a street address.

This is aggregate, non-identifying information about traffic, not a profile of you. We look at it to see which guides people actually reach and which ones quietly fail — useful, but it is not the point of the Site.

How DigestivEaz.Com uses your information

To send the newsletter and any content you have specifically requested.
To reply to your questions, corrections and feedback.
To operate, maintain and improve the Site — including deciding what to write next.
To keep the Site secure, spot abuse, and stop spam reaching the contact form.
To meet legal obligations where they apply to us.

We do not use your information to build advertising profiles, to score you, or to make any automated decision that has a legal or similarly significant effect on you.

Legal bases for processing (GDPR)

If you are in the UK or the European Economic Area, we must tell you the legal ground we rely on for each use of your data:

Consent — for the newsletter, and for any non-essential cookies. You gave it deliberately, and you can withdraw it at any time without giving a reason.
Legitimate interests — for keeping the Site running and secure, and for understanding traffic in aggregate. We think this is a low-impact use that a reasonable reader would expect; if you disagree, you can object using the rights below.
Legal obligation — where we have to retain or disclose something to comply with the law.

Cookies — the short version

Cookies are small text files a site stores on your device. We use as few as we can get away with: some are strictly necessary for the Site to work, some remember a preference such as your theme, and some help us understand traffic in aggregate. Non-essential cookies are set only with your consent, and you can control or delete all of them through your browser settings — though disabling some may affect how parts of the Site behave.

The detail — what each category does, how long cookies last, and how to change your mind — lives on our cookie policy page, so that this policy stays readable and that one stays complete.

Third parties that process data for DigestivEaz.Com

Running a website means relying on a few service providers. Rather than name vendors we may change, here are the categories of processor we use and what each one necessarily handles:

Hosting and content delivery — serves the pages to your browser, and so unavoidably handles your IP address and request data in server logs.
Website analytics — measures traffic in aggregate. Our preference is for privacy-friendly analytics that do not track you across other websites.
Email delivery — stores newsletter subscriber addresses and sends the emails, including recording basic delivery outcomes.
Form handling and spam filtering — passes your contact message to us and keeps automated junk out of the inbox.

These providers process data on our behalf, under contract and under their own privacy terms. They are not permitted to use your information for their own purposes. We may also disclose information where the law requires it, or where it is genuinely necessary to protect the Site or someone's safety.

How long we keep your data

Newsletter subscriptions — until you unsubscribe. Every email carries an unsubscribe link, and using it removes you.
Contact messages — kept only as long as the conversation is useful, typically no more than two years, then deleted.
Server logs and analytics — retained for a short operational period, or held in aggregate form that no longer identifies anyone.

If we no longer have a reason to hold something, the intention is that we don't hold it.

How we protect your data

The Site is served over an encrypted connection, access to subscriber and message data is limited to the people who need it, and we keep the amount we collect deliberately small — which is, honestly, the most effective security measure available to a site like this. No method of transmission or storage over the internet is completely secure, so we can't promise absolute security, and we won't pretend otherwise.

International transfers

Our service providers may store or process data in countries outside your own, including the United States. Where data leaves the UK or European Economic Area, we expect appropriate safeguards — such as standard contractual clauses or an adequacy decision — to be in place.

Your rights

Depending on where you live, you may have some or all of the following rights over your personal data. Under the GDPR and UK GDPR, you can ask us to:

Access — tell you what we hold about you, and give you a copy.
Rectify — correct anything inaccurate or incomplete.
Erase — delete your data, where we have no overriding reason to keep it.
Restrict — pause our use of it while a question is resolved.
Port — provide your data in a portable, machine-readable format.
Object — stop processing we base on legitimate interests.
Withdraw consent — at any time, without affecting anything we did lawfully before you withdrew it.

If you are in California, the CCPA and CPRA give you the right to know what personal information we collect and how we use it, to request its deletion, to correct it, and to opt out of the sale or sharing of personal information. On that last point the answer is simple: we do not sell or share your personal information, we do not exchange it for anything of value, and we have no advertising business that would give us a reason to start. We will not discriminate against you for exercising any of these rights.

To exercise any right, email hello@digestiveeaz.com. We may need to confirm your identity — usually just by replying from the address we hold — and we aim to respond within one month. If you are in the UK or EEA and you think we have handled your data badly, you can also complain to your local data protection authority; we would appreciate the chance to fix it first.

Children's privacy

The Site is written for adults and is not directed at children under 13 (or the equivalent age in your jurisdiction). We do not knowingly collect their personal information. If you believe a child has given us their details, email us and we will remove them.

Do Not Track

Browsers can send a "Do Not Track" signal, but there is still no agreed standard for how sites should answer it, so we do not respond to it differently. Since we don't track you across other websites in the first place, there is little for the signal to switch off here.

Changes to this policy

We may update this policy as the Site changes — if we add a service provider, or drop one. The "last updated" date above always reflects the most recent revision, and significant changes will be flagged on this page rather than slipped in quietly. Every guide on DigestivEaz carries a date for the same reason.

Contact us

Questions about this policy, or about anything DigestivEaz.Com holds on you? Email hello@digestiveeaz.com or use our contact page. You may also want to read our terms of service and our medical disclaimer, which covers the limits of what a website can responsibly tell you about your health.